At GetSited, we’re committed to protecting and respecting your privacy.
This Policy explains when and why we collect personal information, how we use it, the conditions under which we may disclose it to others and what choices you have. It relates to all our business activities, not just this website.
We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our services, you’re agreeing to be bound by this Policy.
Any questions regarding this Policy and our privacy practices should be sent by email to hello@getsited.co.uk, or via the other methods on our contact page.
Summary
Here is a summary of our Privacy Information Notice; click on any of the linked headings to view further information.
- Who are we?
We are GetSited, a company providing website design and development services. Getsited Web Design is a trading name of GetSited Ltd. - How do we collect information from you?
We obtain information about you when you contact us to enquire about our services and when you use our website - What information do we collect & how is it used?
We collect information to allow us to fulfil our obligations to our clients, and to respond to business enquiries. - Controlling your information
You have certain rights concerning the information we hold about you, as defined under the General Data Protection Regulation. If you wish to exercise these rights, please contact us. - Use of ‘cookies’
This website uses cookies; by using and browsing the GetSited website, you consent to cookies being used in accordance with this Policy. If you do not consent, you must turn off cookies or refrain from using the site. - Security
GetSited takes security seriously. Our internal Data Security Policy details the steps we take to safeguard and secure the information we collect. - Data Breaches
Our Data Security Policy includes a clear process for handling a personal data breach, should one occur. Where appropriate, GetSited will promptly notify you of any unauthorized access to your personal information. - Complaints
If you wish to raise a complaint on how we have handled your personal information, you can contact us directly and we will investigate the matter. If you are not satisfied with our response you can also complain to the Information Commissioner’s Office (ICO).
1. Who are we?
We are GetSited Ltd, a company providing website design, development and hosting services to clients in the UK and very occasionally further afield.
GetSited is a UK limited company, Registration Number: 07280544; our registered address is Swinford House Albion Street, Brierley Hill, West Midlands, DY5 3EL , United Kingdom. Full contact details can be found here: https://www.getsited.co.uk/contact-getsited-web-design-stourbridge
2. How do we collect information from you?
We obtain information about you when you contact us to enquire about our services.
3. What information do we collect & how is it used?
We collect information to allow us to fulfil our obligations to our clients, and to respond to business enquiries. The table in section 3.3 below outlines exactly what information we collect, and for what purpose.
3.0. Sensitive Data
We do not gather sensitive personal data (e.g. health, genetic, biometric data; racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, sexual orientation, and criminal convictions). We expressly request that you do not provide any such sensitive data to us.
3.1. Children’s information
Our services are not directed to children under 13. If you learn that a child under 13 has provided us with personal information without consent, please contact us.
3.2. Third Parties
We will not sell or rent your information to third parties.
We will not share your information with third parties for marketing purposes.
We may pass your information to third party service providers who we have engaged for the purpose of completing tasks and providing services to you on our behalf (for example, we may provide your contact details to a Printing company to produce leaflets & stationery). We disclose only the personal information that is necessary to deliver the service.
We also use a number of 3rd party services to help us fulfil our contractual obligations – for example, our computers are backed up using a 3rd party automated service called Microsoft Onedrive and Office 365. These 3rd party services are listed in full below; we have verified that these 3rd party services are GDPR compliant (or are working towards GDPR compliance), and are certified under the EU-US Privacy Shield Framework (or are working towards certification) where these organisations are based outside of the EU.
3.3. Details
The following table outlines the personal data we collect and for what purpose. The table also outlines the 3rd parties the data is processed by or shared with, and how long the data is stored for:
| Name | What | Legal Ground | Purpose | 3rd Parties | Data Retention |
|---|---|---|---|---|---|
| Prospect, client & supplier contact information | Contract | To allow initial and ongoing contact with prospects, clients, suppliers, etc. | Zoho Mail, Google Mail & Microsoft Office 365 | Until request for deletion. | |
| CRM | Prospect, client & supplier contact information | Contract | To manage our customer relationship and project management including initial and ongoing contact with prospects, clients, suppliers, etc. | Linode | Until request for deletion. |
| Server Backups | Backups of websites on our hosting servers | Contract | To provide redundant backup services for disaster recovery | Amazon Web Services & Backlaze |
Until cessation of contract/business activities |
| Invoicing & Accounts | Client & supplier purchase history & contact info. | Legal obligation | To comply with UK accountancy requirements | Microsoft Office 365 & Bache Brown & Co Ltd |
Indefinitely, for on-going invoicing and accounting records |
| Password Store | Encrypted Client log-in details for various services, including hosting and domain registration. | Contract | To allow us to log in and administer services on our clients’ behalf | Microsoft Office 365 |
Until cessation of contract/business activities |
| Web Hosting / Cloud Service Providers | Client contact information | Contract | Required to provide web hosting with user account(s) for each hosting client – so they can access content mangagement systems etc, Local server backups may also be stored with these providers. | Linode, UKDedicated, Amazon Web Services & Tsohost |
Until request for account deletion/cessation of hosting contract |
| Document store & Backup | Backup of documents on local drives – proposals, schedules, etc | Contract | Cloud storage/backup to ensure business continuity in the event of hardware failure | Microsoft Office 365, Amazon Web Services & Backblaze |
Until request for deletion |
| Analytics | Website visitor behaviour (anonymised – full IP address is NOT stored) | Legitimate interests | To analyse popular content, website performance, etc – so we can further improve. | Google Analytics We have signed DPA & anonymise IP addresses for websites owned by GetSited Ltd |
14 months |
| Server Logs | IP address | Legal obligation | To help prevent DoS (Denial of Service) attacks; for website security and diagnostics. | Linode, UKDedicated & Tsohost |
Server logs are stored for up to 1 year. |
| Email Marketing | Email addresses & names | Legitamate Interests | To send newsletters to our subscribers | Mailchimp | Until request to un-subscribe |
| Email Services | Email addresses | Contract | To send transactional email from contact forms on our websites | Amazon Web Services, Sendgrid, ElasticMail, Mailgun & Sparkpost | Short term mail logs for successful email delivery from our contact forms to our email address. |
| DNS Log Data | IP address, system configuration information, etc | Legitimate interests | Cloudflare provides DNS, web optimization and security services for our websites | Cloudflare | Stored indefinitely |
4. Controlling your information
You have certain rights concerning the information we hold about you, as defined under the General Data Protection Regulation. If you wish to exercise these rights, please contact us, including your email address in the first instance (this is the unique identifier we use to identify and collate personal information).
4.0. Requesting a copy of your information
You may request a copy of any data we hold about you. Upon request, we will provide the personal data we hold on record about you within one month of receipt.
4.1. Updating or correcting your information
The accuracy of your information is important to us. If you change email address, or any of the other information we hold is inaccurate or out of date, please contact us so we may correct our records.
4.2. Deleting your information
You have the right to request erasure of your personal information. Unless there is a compelling reason for the data not to be erased (for example, if we need to use that data to fulfil our contractual or legal obligations), your personal data will be deleted on request.
4.3. Automated decision making
We do not use any personal information for automated decision making or profiling; your data is not subject to automated decision making or profiling.
5. Use of ‘cookies’
Like many other websites, the GetSited website uses cookies. Cookies are small pieces of information that are stored on your computer or mobile device which may include an anonymous unique identifier.when you visit a website. We only use necessary cookies on the GetSited website. Necessary cookies enable core functionality such as security, network management, accessibility or signing in to a website admin..
By using and browsing the GetSited website, you consent to cookies being used in accordance with this Policy.
If you do not consent, you can turn off cookies or refrain from using the site. Most browsers allow you to turn off cookies. To do this, look at the ‘help’ menu on your browser. Switching off cookies should not noticeably restrict your use of this website.
Google Analytics: Google Analytics sets cookies to help us accurately estimate estimate the number of visitors to the website and what content is most popular. This helps to ensure that our website is responding to your needs in the best way possible. Google Analytics Cookie Policy is available here and we use their IP Anonymisation feature, meaning information is collected in a way that does not directly identify anyone. If you do not wish to participate, you can:
- customise Google’s use of cookies through Google’s Ads Settings; or
- block Google Analytics from reporting on the GetSited website by downloading and installing the Google Analytics Opt-out Browser Add-on.
6. Security
GetSited takes security seriously. In order to protect your information from loss, misuse or unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect. These steps include the following:
- Data minimisation
- Password best practice
- Security best practice concerning devices (PCs, laptops, mobile devices), online accounts, website hosting, physical access and storage
- Staff training and accountability on data protection
A copy of our internal Data Security Policy is available on request.
7. Data Breaches
Our Data Security Policy includes a clear process for handling a personal data breach, should one occur. Where appropriate, GetSited will promptly notify you of any unauthorized access to your personal information.
8. Complaints
If you wish to raise a complaint on how we have handled your personal information, you can contact us directly and we will investigate the matter.